Frequently asked questions
Where will the symposium be held?
Numérique 2020 will be fully online this year.
I can’t find the link for accessing the event. How do I get it?
You were sent an email, during the week of October 26, which contained your private link to access the speaker sessions. Click on this link to display the event program. Then all you have to do is click on “Access to room” to attend the presentations you’re interested in.
We suggest that you bookmark your private link so you can quickly access the various activities.
Please note: You cannot access the speaker sessions from the public page displaying the program. You can only do so through the private link you were sent by email.
Can I share my private link?
No, this link is reserved for you. Since virtual capacity is limited, the speaker sessions can only be accessed by people who have registered.
I would like access to the event, but I haven’t received an email with a private link. What should I do?
If you have completed your registration but have not received either a confirmation or an information email, please write to us at numerique2020@teluq.ca.
What is Zoom? How do I use it?
All Numérique 2020 activities will be held on Zoom – a videoconferencing program that’s very easy to use.
If you don’t have Zoom on your computer, you can install it at no cost. Go to the Zoom home page and click on the orange button (top right) that says “Sign up, it’s free.”
To attend a speaker session: Once Zoom is installed on your computer, just use your private link, which you received in an email sent by our team sometime during the week of October 26. Click on this link to display the program for the entire event. Then all you have to do is click on “Access to room” to attend the presentations you’re interested in.
Please note: You cannot access the speaker sessions from the public page displaying the program. You can only do so through the private link you were sent by email.
If you are having problems with Zoom, please go to the Frequently asked questions page for this program.
How do I access a speaker session?
Zoom
All Numérique 2020 activities will be held on Zoom – a videoconferencing program that’s very easy to use.
If you don’t have Zoom on your computer, you can install it at no cost. Go to the Zoom home page and click on the orange button (top right) that says “Sign up, it’s free.”
If you are having problems with Zoom, please go to the Frequently asked questions page for this program.
Access to speaker sessions
You were sent an email, during the week of October 26, which contained your private link to access the speaker sessions. Click on this link to display the event program. Then all you have to do is click on “Access to room” to attend the presentations you’re interested in.
To access another speaker session, you should first leave the one you are in. Go back to your personalized schedule and click on the “Access to room” button for the speaker session you’re interested in.
Please note: You cannot access the speaker sessions from the public page displaying the program. You can only do so through the private link you were sent by email.
Is there a networking platform?
Yes – you can have conversations and ask questions in Les couloirs du colloque. You can access it from any page in the schedule, using your private link.
My Zoom screen is blank – what should I do?
Please write to our technical team at numerique2020@teluq.ca.
The event site seems to be slow – is that normal?
Here are a few pointers to ensure that your online experience goes as smoothly as possible:
- Close all windows and applications that you don’t need.
- Try another browser.
- Consider exiting any software program you are not using during the event.
- Keep a limited number of devices connected.
- Restart your router.